INLET SEAFISH, S.L.‘s business consists of the import and sale of fish, shellfish, and other frozen products. Adapting to market conditions, INLET SEAFISH, S.L. has added value to its operations by enhancing the quality of its services and its interactions with customers and other stakeholders.

INLET SEAFISH, S.L. is committed to the shared effort of reconciling economic development with the highest quality products. For this reason, we strive to improve our management through the quality objectives we have set for ourselves. This commitment goes beyond the limits of applicable legislation and is based on the implementation of a continuous improvement system that guarantees it.

Therefore, we have decided to implement and maintain a Quality Management System according to the IFS BROKER standard, thereby differentiating ourselves from the competition and achieving customer loyalty.

Committed to the quality of the products and services we provide, at INLET SEAFISH, S.L. We have implemented an improvement system that allows us to protect our clients based on a series of criteria and values ​​such as:

  • Implementing and maintaining an up-to-date Quality Management System based on the current IFS BROKER Standard, complete with the definition of objectives, goals, and their subsequent updates, all aimed at continuous improvement.
  • Ensuring compliance with legal requirements that affect our activities and processes, especially those aimed at guaranteeing the traceability and hygienic-sanitary conditions of our products and their specifications, as well as applicable best practices and environmental legislation to reduce the impact of our packaging.
  • Making rational use of the natural resources employed, raw materials, and energy, applying sustainability policies.
  • Committing our efforts to the quality and safety of the products and services we supply, with a staff committed to a culture of product safety. Manage training programs for our professional staff according to quality criteria, instilling a sense of excellence in customer service and interactions with other stakeholders, while respecting professional and personal ethics.
  • Identify and address our customers’ needs, creating a favorable environment so that their complaints and suggestions receive appropriate follow-up and achieve customer satisfaction.
  • Promote the creative participation of all company employees in problem-solving and continuous improvement.
  • Involve suppliers and subcontractors in the Quality Management System.
  • Commit to meeting customer requirements and other applicable legal requirements, and to continuously improving the efficiency of the Quality Management System.

Furthermore, as part of our ethical and social commitment, INLET SEAFISH, S.L. integrates the principles of the ETI (Ethical Training Initiative) Code of Ethics into its management, assuming the following commitments:

  • Ensure that employment is freely chosen, without forced labor, and always voluntary.
  • Respect the fundamental labor rights of all our staff, guaranteeing safe and hygienic working conditions.
  • Ensure that there is no child labor at any stage of our operations.
  • Prohibit inhuman or harsh treatment, including physical violence, sexual or other forms of harassment, verbal abuse, or other forms of intimidation or humiliation.
  • Promote equal opportunities and treatment, avoiding all discrimination based on race, gender, religion, sexual orientation, age, disability, or political opinion.
  • Respect freedom of association and the right to collective bargaining.
  • Provide fair wages that meet, at a minimum, current legislation and guarantee that no undue deductions are made.
  • Ensure that working hours comply with applicable legal regulations and collective bargaining agreements.
  • Provide stable and legally recognized employment, avoiding the use of abusive contractual practices.
  • Require our suppliers and partners to adopt the same ethical and social principles, promoting responsible and sustainable business relationships.

Finally, INLET SEAFISH, S.L. reviews and makes this Quality Policy available to staff and any interested party upon request.

Management

Puerto de Sagunto, February 17, 2026